Privacy Policy

Effective Date: 2025

At Awakening Hope, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By visiting our site or submitting your information, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

  • Personal Information you provide directly through forms, such as your name, email, phone number, and messages.

  • Payment Information processed securely through HIPAA-compliant and encrypted third-party platforms.

  • Usage Data such as IP address, browser type, device information, and browsing activity on our website.

  • Cookies and Tracking Technologies including Meta Pixel, Meta API, Google Analytics, and reCAPTCHA for security and marketing purposes.

How We Use Your Information

Your information may be used for:

  • Responding to appointment requests and client inquiries.

  • Scheduling and managing therapy sessions (in-person or online).

  • Processing secure payments.

  • Improving website performance and user experience.

  • Security monitoring, including spam prevention and fraud detection (via reCAPTCHA).

  • Marketing and advertising through Meta Pixel, Meta API, and Google Analytics to understand how visitors interact with our site.

Cookies and Tracking

Our website uses cookies, pixels, and tracking technologies for analytics and advertising. This includes:

  • Meta Pixel and Meta API to measure ad performance and reach people who may be interested in our services.

  • Google Analytics to understand how users interact with the site.

  • reCAPTCHA to protect forms from spam and abuse.

You can adjust your browser settings to decline cookies, though some features of the website may not function properly without them.

Data Protection and Security

  • All client data is stored securely and accessed only for professional use.

  • Therapy sessions are conducted through HIPAA-compliant platforms to ensure confidentiality.

  • Payment details are processed through encrypted third-party processors; we do not store credit card numbers on our servers.

Third-Party Services

We may use trusted third-party providers to help operate our website, marketing, and secure payments. These providers may process limited information on our behalf but are not permitted to use it for their own purposes.

Your Rights

You have the right to:

  • Request access to the information we hold about you.

  • Request correction or deletion of your personal information.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us directly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📞 (720) 538-9819
📧 diana@awakening-hope.co

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a new effective date.